CSA · Question #98
A department manager asks an analyst to build some reports. Where do you recommend the analyst start?
The correct answer is E. Reports > Create New. To create a new report in ServiceNow, the analyst should begin by navigating to the 'Reports' module and selecting 'Create New'.
Question
A department manager asks an analyst to build some reports. Where do you recommend the analyst start?
Options
- AReport Dashboard > Create New
- BReports > Getting Started
- CPerformance Analytics > Reports
- DSelf-Service > Reports
- EReports > Create New
How the community answered
(37 responses)- A3% (1)
- C3% (1)
- E95% (35)
Why each option
To create a new report in ServiceNow, the analyst should begin by navigating to the 'Reports' module and selecting 'Create New'.
'Report Dashboard > Create New' is for creating a new dashboard to display multiple reports, not for creating a single new report itself.
'Reports > Getting Started' would likely provide documentation or tutorials on reporting, rather than directly launching the report creation interface.
'Performance Analytics > Reports' refers to advanced analytical reports requiring a separate Performance Analytics license and configuration, which is distinct from standard platform reporting.
'Self-Service > Reports' typically provides access for users to view existing reports, not to create new ones from scratch.
The most straightforward and standard method to start building a new report in ServiceNow is to go to the 'Reports' application menu and then choose the 'Create New' module. This action initiates the report builder, allowing the analyst to define report properties, data sources, and visualizations.
Concept tested: Creating new reports
Source: https://docs.servicenow.com/bundle/utah-now-intelligence/page/use/reporting/task/t_CreateAReport.html
Topics
Community Discussion
No community discussion yet for this question.