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ServiceNow

CSA · Question #99

What are the steps for applying an update set to an instance?

The correct answer is A. Retrieve, Preview, Commit. The correct sequence for applying an update set to a ServiceNow instance involves retrieving, previewing, and then committing the update set.

Submitted by kavita_s· Apr 18, 2026Introduction to Development and Data Migration

Question

What are the steps for applying an update set to an instance?

Options

  • ARetrieve, Preview, Commit
  • BSpecify, Transform, Apply
  • CRetrieve, Assess, Apply
  • DGet, Test, Push
  • EPull, Review, Push

How the community answered

(41 responses)
  • A
    93% (38)
  • B
    5% (2)
  • C
    2% (1)

Why each option

The correct sequence for applying an update set to a ServiceNow instance involves retrieving, previewing, and then committing the update set.

ARetrieve, Preview, CommitCorrect

To apply an update set in ServiceNow, the standard procedure is to first 'Retrieve' the completed update set from the source instance. Next, 'Preview' the update set to identify any potential conflicts or issues before applying it. Finally, 'Commit' the update set to apply all the changes and configurations to the target instance.

BSpecify, Transform, Apply

'Specify,' 'Transform,' and 'Apply' are not the standard, documented steps for applying update sets; 'Transform' is related to data imports.

CRetrieve, Assess, Apply

'Assess' is not a standard, explicit step in the update set application process, although previewing does involve an assessment.

DGet, Test, Push

'Get,' 'Test,' and 'Push' are not the specific terms used for the update set application process in ServiceNow.

EPull, Review, Push

'Pull,' 'Review,' and 'Push' are not the specific terms used for the update set application process in ServiceNow.

Concept tested: Update set application process

Source: https://docs.servicenow.com/bundle/utah-application-development/page/build/system-update-sets/task/t_CommitUpdateSets.html

Topics

#Update Sets#Deployment process#Instance management

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