CSA · Question #4
In what order should filter elements be specified?
The correct answer is A. Field, Operator, then Value. When creating filters in ServiceNow, the correct order for specifying elements is Field, followed by Operator, and then Value.
Question
In what order should filter elements be specified?
Options
- AField, Operator, then Value
- BField, Operator, then Condition
- COperator, Condition, then Value
- DValue, Operator, then Field
How the community answered
(52 responses)- A94% (49)
- B2% (1)
- D4% (2)
Why each option
When creating filters in ServiceNow, the correct order for specifying elements is Field, followed by Operator, and then Value.
The standard method for building filters in ServiceNow requires selecting a specific Field (e.g., "Active"), then an Operator (e.g., "is true", "starts with"), and finally a Value or condition (e.g., "true", "ABC") to narrow down records. This sequence allows for precise data querying.
"Condition" is often part of the Value, not a separate element after the Operator in the standard filter interface.
Starting with Operator or Condition is incorrect because a field must first be selected to apply an operator or condition to it.
Starting with Value is incorrect because both the Field and Operator must be defined before a value can be applied.
Concept tested: ServiceNow list filtering syntax
Source: https://docs.servicenow.com/bundle/utah-platform-user-interface/page/use/common-ui-elements/task/t_FilterAList.html
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