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CSA · Question #4
CSA Question #4: Real Exam Question with Answer & Explanation
The correct answer is A: Field, Operator, then Value. When creating filters in ServiceNow, the correct order for specifying elements is Field, followed by Operator, and then Value.
Submitted by eva_at· Apr 18, 2026User Interface and Navigation
Question
In what order should filter elements be specified?
Options
- AField, Operator, then Value
- BField, Operator, then Condition
- COperator, Condition, then Value
- DValue, Operator, then Field
Explanation
When creating filters in ServiceNow, the correct order for specifying elements is Field, followed by Operator, and then Value.
Common mistakes.
- B. "Condition" is often part of the Value, not a separate element after the Operator in the standard filter interface.
- C. Starting with Operator or Condition is incorrect because a field must first be selected to apply an operator or condition to it.
- D. Starting with Value is incorrect because both the Field and Operator must be defined before a value can be applied.
Concept tested. ServiceNow list filtering syntax
Topics
#Filtering#Query Builder#Filter Conditions#List Management
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