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CSA · Question #4

In what order should filter elements be specified?

The correct answer is A. Field, Operator, then Value. When creating filters in ServiceNow, the correct order for specifying elements is Field, followed by Operator, and then Value.

Submitted by eva_at· Apr 18, 2026User Interface and Navigation

Question

In what order should filter elements be specified?

Options

  • AField, Operator, then Value
  • BField, Operator, then Condition
  • COperator, Condition, then Value
  • DValue, Operator, then Field

How the community answered

(52 responses)
  • A
    94% (49)
  • B
    2% (1)
  • D
    4% (2)

Why each option

When creating filters in ServiceNow, the correct order for specifying elements is Field, followed by Operator, and then Value.

AField, Operator, then ValueCorrect

The standard method for building filters in ServiceNow requires selecting a specific Field (e.g., "Active"), then an Operator (e.g., "is true", "starts with"), and finally a Value or condition (e.g., "true", "ABC") to narrow down records. This sequence allows for precise data querying.

BField, Operator, then Condition

"Condition" is often part of the Value, not a separate element after the Operator in the standard filter interface.

COperator, Condition, then Value

Starting with Operator or Condition is incorrect because a field must first be selected to apply an operator or condition to it.

DValue, Operator, then Field

Starting with Value is incorrect because both the Field and Operator must be defined before a value can be applied.

Concept tested: ServiceNow list filtering syntax

Source: https://docs.servicenow.com/bundle/utah-platform-user-interface/page/use/common-ui-elements/task/t_FilterAList.html

Topics

#Filtering#Query Builder#Filter Conditions#List Management

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