CSA · Question #3
Which one of the following statements describes the contents of the Configuration Management Database (CMDB)?
The correct answer is A. The CMDB contains data about tangible and intangible business assets. The Configuration Management Database (CMDB) stores comprehensive information about all Configuration Items (CIs), encompassing both tangible hardware and software assets, as well as intangible services and relationships.
Question
Which one of the following statements describes the contents of the Configuration Management Database (CMDB)?
Options
- AThe CMDB contains data about tangible and intangible business assets
- BThe CMDB contains the Business Rules that direct the intangible, configurable assets used by a
- CThe CMDB archives all Service Management PaaS equipment metadata and usage statistics
- DThe CMDB contains ITIL process data pertaining to configuration items
How the community answered
(18 responses)- A94% (17)
- B6% (1)
Why each option
The Configuration Management Database (CMDB) stores comprehensive information about all Configuration Items (CIs), encompassing both tangible hardware and software assets, as well as intangible services and relationships.
The CMDB is a central repository designed to store data about Configuration Items (CIs), which include all components of an organization's services. This data covers tangible assets like servers and laptops, and intangible assets such as business services, applications, and their interdependencies, providing a holistic view of the IT environment.
The CMDB contains data about CIs, not Business Rules themselves, which are platform automation scripts.
The CMDB focuses on CIs and their relationships, not specifically archiving all PaaS equipment metadata and usage statistics, which might be handled by other monitoring tools.
While CMDB is crucial for ITIL processes, it contains the *data pertaining to configuration items*, not the ITIL process data itself.
Concept tested: CMDB purpose and contents
Source: https://docs.servicenow.com/bundle/utah-servicenow-platform/page/product/configuration-management/concept/c_CMDB.html
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