CSA Question #399: Real Exam Question with Answer & Explanation

The correct answer is D: Related Lists. The tabs at the bottom of a ServiceNow form that display associated records for the primary record are known as Related Lists.

Submitted by miguelv· Apr 18, 2026User Interface and Navigation

Question

A form displays information about one record at the top, for example a User, Additional records, which are associated with that User, are displayed on tabs at the bottom of the form. What are those tabs called?

Options

AAdditional Info
BMore Info
CRelated Links
DRelated Lists

Explanation

The tabs at the bottom of a ServiceNow form that display associated records for the primary record are known as Related Lists.

Common mistakes.

A. Additional Info is not a standard ServiceNow UI term for displaying associated records in tabs.
B. More Info is not a standard ServiceNow UI term for displaying associated records in tabs.
C. Related Links typically display actions or links pertinent to the record, not lists of associated records.

Concept tested. ServiceNow UI components; Related Lists

Reference. https://docs.servicenow.com/bundle/utah-platform-user-interface/page/use/lists/concept/c_RelatedLists.html

Topics

#ServiceNow Forms#User Interface#Related Lists#Record Navigation

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