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CSA · Question #357

UI Action can prompt that an Incident has been successfully submitted.

The correct answer is A. True. It is true that UI Actions can execute client-side scripts to display messages or prompts to the user, such as a successful submission notification.

Submitted by stefanr· Apr 18, 2026User Interface and Navigation

Question

UI Action can prompt that an Incident has been successfully submitted.

Options

  • ATrue
  • BFalse

How the community answered

(44 responses)
  • A
    91% (40)
  • B
    9% (4)

Why each option

It is true that UI Actions can execute client-side scripts to display messages or prompts to the user, such as a successful submission notification.

ATrueCorrect

UI Actions can be configured to execute client-side scripts that display informational messages, warnings, or prompts to the user, allowing for immediate feedback, such as confirming a successful incident submission, on the form.

BFalse

UI Actions are capable of running client-side scripts to display user prompts and messages, making this statement true.

Concept tested: ServiceNow UI Action client-side scripting for prompts

Source: https://docs.servicenow.com/bundle/utah-application-development/page/script/client-scripts/concept/c_UIActions.html

Topics

#UI Actions#User Feedback#Form Customization#Client Scripting

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