CSA · Question #33
Where can Admins check which release is running on an ServiceNow instance?
The correct answer is B. Stats module. Administrators can check the current ServiceNow release version running on an instance by navigating to the 'Stats' module.
Question
Where can Admins check which release is running on an ServiceNow instance?
Options
- AMemory Stats module
- BStats module
- CSystem.upgraded table
- DTransactions log
How the community answered
(47 responses)- A2% (1)
- B91% (43)
- C4% (2)
- D2% (1)
Why each option
Administrators can check the current ServiceNow release version running on an instance by navigating to the 'Stats' module.
The Memory Stats module focuses on memory usage and performance, not the overall ServiceNow instance release version.
The 'Stats' module, typically found under System Diagnostics, provides detailed system information, including the current ServiceNow release name and version number that the instance is running on. This is a standard and direct method for administrators to verify the instance's platform version.
While there are system tables related to upgrades, 'System.upgraded' is not the standard or direct module that an admin would use to check the current release version.
The Transactions log records individual system interactions and activities, not the overall ServiceNow release version of the instance.
Concept tested: Checking instance release version
Source: https://docs.servicenow.com/bundle/utah-platform-administration/page/administer/getting-started/concept/c_SystemDiagnostics.html
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