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ServiceNow

CSA · Question #238

What section on the notes tab, shows the history of the work documented on the record?

The correct answer is E. Activity. The 'Activity' formatter, typically displayed on the Notes tab, provides a chronological history of all work documented on a ServiceNow record, including updates, work notes, and comments.

Submitted by jaden.t· Apr 18, 2026User Interface and Navigation

Question

What section on the notes tab, shows the history of the work documented on the record?

Options

  • AAudit Log
  • BTimeline
  • CJournal
  • DDiary
  • EActivity

How the community answered

(22 responses)
  • A
    5% (1)
  • E
    95% (21)

Why each option

The 'Activity' formatter, typically displayed on the Notes tab, provides a chronological history of all work documented on a ServiceNow record, including updates, work notes, and comments.

AAudit Log

An 'Audit Log' is a broader, system-level feature for tracking all data changes for compliance purposes, distinct from the user-facing 'Activity' section on a record's Notes tab.

BTimeline

While an activity stream presents events in a chronological order, 'Timeline' is not the specific, common name of the formatter used for this purpose on a ServiceNow record's Notes tab.

CJournal

'Journal' refers to a type of field (e.g., Journal, Journal Input) used to record free-form text, like work notes or comments, but it is not the section that displays the aggregated history of all documented work.

DDiary

'Diary' is not a standard term used within ServiceNow to refer to a record's history section.

EActivityCorrect

The 'Activity' formatter (often referred to as the Activity stream or Activity Log) on the Notes tab displays a comprehensive, chronological history of all updates made to a record, including work notes, comments, field changes, and system events, making it the section that shows the history of documented work.

Concept tested: Activity formatter/stream on forms

Source: https://docs.servicenow.com/bundle/utah-platform-user-interface/page/use/common-ui-elements/concept/activity-stream.html

Topics

#Record Activity#Activity Stream#Form UI#Notes Tab

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