As administrator, what must you do to access features of High Security Settings?

The correct answer is C. Add security_admin role to your user account. To access High Security Settings in ServiceNow, an administrator must elevate their privileges by selecting 'Elevate Roles' and choosing the security_admin role for the current session.

Submitted by alyssa_d· Apr 18, 2026Database Management and Platform Security

Question

Options

AImpersonate Security Admin
BSelect Elevate Roles
CAdd security_admin role to your user account
DUse System Administration > Elevate Roles module

How the community answered

(30 responses)

A
3% (1)
C
90% (27)
D
7% (2)

Why each option

To access High Security Settings in ServiceNow, an administrator must elevate their privileges by selecting 'Elevate Roles' and choosing the `security_admin` role for the current session.

AImpersonate Security Admin

Impersonating a Security Admin means temporarily switching to a different user's session who has that role, which is not the standard secure practice for an administrator to gain `security_admin` capabilities for their own actions.

BSelect Elevate Roles

CAdd security_admin role to your user accountCorrect

DUse System Administration > Elevate Roles module

'Elevate Roles' is a user-specific action accessed through the user menu in the banner, not a module found under 'System Administration' in the Application Navigator.

Concept tested: Elevating roles (security_admin)

Source: https://docs.servicenow.com/bundle/utah-platform-security/page/administer/high-security-settings/concept/c_ElevateToSecurityAdmin.html

Topics

#Security Roles#High Security Settings#security_admin role#Access Control

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