CSA · Question #221
On a form, which type of field has this icon which can be clicked, to see a preview of the associated record?
The correct answer is C. Reference. A Reference field on a ServiceNow form allows users to link to a record in another table and provides an icon to quickly preview the associated record's details.
Question
On a form, which type of field has this icon which can be clicked, to see a preview of the associated record?
Options
- ALookup
- BPreview
- CReference
- DSnapshot
- EQuickview
- FDrilldown
How the community answered
(30 responses)- A3% (1)
- C93% (28)
- D3% (1)
Why each option
A Reference field on a ServiceNow form allows users to link to a record in another table and provides an icon to quickly preview the associated record's details.
"Lookup" is a general term for searching, not a specific field type in ServiceNow that inherently features a preview icon for referenced records.
"Preview" describes the action of viewing, not the name of the specific field type that enables this functionality.
A Reference field is designed to store a link to a record in another table and typically includes a small information icon (e.g., an 'i') which, when clicked, displays a pop-up preview of the referenced record's details without requiring navigation away from the current form.
"Snapshot" is not a recognized ServiceNow field type that provides this specific type of record preview functionality.
"Quickview" is not a standard ServiceNow field type.
"Drilldown" refers to navigating to more detailed data, but not the specific field type or icon associated with previewing a referenced record.
Concept tested: Reference field preview functionality
Source: https://docs.servicenow.com/bundle/utah-platform-user-interface/page/use/forms/concept/c_FormElements.html
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