When looking at a long list of records, you want to quickly filter, to show only those which have Short Description containing email. How might you do that?

Question

Accepted Answer

C. Click List Magnifier to expand column search, on Short Description, type *email, click enter In ServiceNow list filtering, the asterisk '*' acts as a wildcard for 'contains' when performing a column search. Expanding the column search using the magnifier, entering '*email' in the Short Description field, and pressing Enter will display all records where the Short Description text includes 'email' anywhere within the string.

Answer

A. Click List Magnifier to expand column search, on Short Description, type email, click enter Typing 'email' without a wildcard in the column search typically performs an 'is' or 'starts with' search, not a 'contains' search.

Answer

B. On Search box, select text, type email, click enter The general search box typically applies a global text search across multiple fields or uses different syntax, and isn't specific to filtering a single column by 'contains' with precise control.

Answer

D. Click List Magnifier to expand column search, on Short Description, type %email, click enter The percentage sign '%' is commonly used as a wildcard in database SQL queries but is not the standard 'contains' wildcard character for column searches in the ServiceNow UI; the asterisk '*' is used instead.

When looking at a long list of records, you want to quickly filter, to show only those which have Short Description containing email. How might you do that?

Question

Options

How the community answered

Why each option

Topics

Community Discussion