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ServiceNow

CSA · Question #185

When managing tags, you can adjust who is able to see it. What are the visibility options? (Choose three.)

The correct answer is A. Groups and Users B. Me D. Everyone. The question asks about the available visibility options when configuring tags in ServiceNow.

Submitted by obi.ng· Apr 18, 2026Configuring Applications for Collaboration

Question

When managing tags, you can adjust who is able to see it. What are the visibility options? (Choose three.)

Options

  • AGroups and Users
  • BMe
  • CRoles and Permissions
  • DEveryone
  • EAdmins

How the community answered

(25 responses)
  • A
    92% (23)
  • C
    4% (1)
  • E
    4% (1)

Why each option

The question asks about the available visibility options when configuring tags in ServiceNow.

AGroups and UsersCorrect

Groups and Users allows a tag to be shared with specific user groups or individual users.

BMeCorrect

Me restricts the tag's visibility only to the user who created it.

CRoles and Permissions

Roles and Permissions are used for controlling access to records and features, not as direct visibility settings for tags.

DEveryoneCorrect

Everyone makes the tag publicly visible to all users in the instance.

EAdmins

Admins refers to a specific role, not a generic visibility option for tags; tags can be shared with groups that might include administrators, but 'Admins' is not a dedicated visibility option.

Concept tested: ServiceNow Tag visibility options

Source: https://docs.servicenow.com/bundle/utah-platform-user-interface/page/use/search/task/t_CreateTags.html

Topics

#ServiceNow tags#Tag visibility#Access control#User access

Community Discussion

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