CSA · Question #163
Which tool graphically displays an infrastructure view for a configuration item (CI) and its relationship with other CIs?
The correct answer is B. Dependency View. The Dependency View is a graphical tool in ServiceNow that visualizes the relationships between a Configuration Item (CI) and its dependent CIs.
Question
Which tool graphically displays an infrastructure view for a configuration item (CI) and its relationship with other CIs?
Options
- ASchema Map
- BDependency View
- CDependency Map
- DDatabase View
How the community answered
(59 responses)- B95% (56)
- C2% (1)
- D3% (2)
Why each option
The Dependency View is a graphical tool in ServiceNow that visualizes the relationships between a Configuration Item (CI) and its dependent CIs.
A Schema Map displays the relationships between tables in the database schema, not specifically CI dependencies.
The Dependency View provides a visual representation of a CI and all the CIs it is dependent on or that depend on it. This graphical map helps understand the infrastructure by showing how different components relate to and impact each other within the CMDB.
"Dependency Map" is not the official name of the feature in ServiceNow; "Dependency View" is the correct terminology.
A Database View is a virtual table created by a join of two or more tables, used for reporting purposes, not for graphically displaying CI relationships.
Concept tested: CMDB Dependency View
Source: https://docs.servicenow.com/bundle/utah-it-operations-management/page/product/service-mapping/concept/dependency-views.html
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