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CSA · Question #164

What are examples of Core tables in the ServiceNow platform?

The correct answer is C. User, Task, Incident. Core tables in ServiceNow are fundamental building blocks that support many platform functionalities and common applications.

Submitted by deeparc· Apr 18, 2026Introduction to Development

Question

What are examples of Core tables in the ServiceNow platform?

Options

  • AConfiguration, Connect, Chat
  • BTeam, Party, Awards
  • CUser, Task, Incident
  • DWork, Caller, Timecard

How the community answered

(20 responses)
  • B
    5% (1)
  • C
    95% (19)

Why each option

Core tables in ServiceNow are fundamental building blocks that support many platform functionalities and common applications.

AConfiguration, Connect, Chat

While Configuration (likely cmdb_ci), Connect (sys_connect_message), and Chat (chat_queue) are important, they are not universally considered "core" in the same foundational sense as User, Task, and Incident which are pervasive across the platform.

BTeam, Party, Awards

These tables (Team, Party, Awards) are not standard core tables in the ServiceNow platform; they might be custom or part of specific applications but are not foundational.

CUser, Task, IncidentCorrect

sys_user (User), task (Task), and incident (Incident) are all core tables in ServiceNow. The task table is a base table for many record types like Incident, Problem, and Change, while sys_user stores user information and incident manages service disruptions.

DWork, Caller, Timecard

These tables (Work, Caller, Timecard) are not standard core tables in the ServiceNow platform; they might be custom or part of specific applications but are not foundational.

Concept tested: Core ServiceNow tables

Source: https://docs.servicenow.com/bundle/utah-application-development/page/build/scripting-and-optimize/concept/tables-and-fields.html

Topics

#Core tables#Platform architecture#OOB tables#Data model

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