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CSA · Question #164

CSA Question #164: Real Exam Question with Answer & Explanation

The correct answer is C: User, Task, Incident. Core tables in ServiceNow are fundamental building blocks that support many platform functionalities and common applications.

Submitted by deeparc· Apr 18, 2026Introduction to Development

Question

What are examples of Core tables in the ServiceNow platform?

Options

  • AConfiguration, Connect, Chat
  • BTeam, Party, Awards
  • CUser, Task, Incident
  • DWork, Caller, Timecard

Explanation

Core tables in ServiceNow are fundamental building blocks that support many platform functionalities and common applications.

Common mistakes.

  • A. While Configuration (likely cmdb_ci), Connect (sys_connect_message), and Chat (chat_queue) are important, they are not universally considered "core" in the same foundational sense as User, Task, and Incident which are pervasive across the platform.
  • B. These tables (Team, Party, Awards) are not standard core tables in the ServiceNow platform; they might be custom or part of specific applications but are not foundational.
  • D. These tables (Work, Caller, Timecard) are not standard core tables in the ServiceNow platform; they might be custom or part of specific applications but are not foundational.

Concept tested. Core ServiceNow tables

Reference. https://docs.servicenow.com/bundle/utah-application-development/page/build/scripting-and-optimize/concept/tables-and-fields.html

Topics

#Core tables#Platform architecture#OOB tables#Data model

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