CSA · Question #136
What type of query allows you to filter list data using normal words, instead of the condition builder?
The correct answer is A. Natural Language Query. Natural Language Query in ServiceNow enables users to filter list data using conversational phrases instead of the structured condition builder.
Question
What type of query allows you to filter list data using normal words, instead of the condition builder?
Options
- ANatural Language Query
- BAlexa Query
- CMachine Learning Query
- DPredictive Intelligence Query
- EAuto-suggest Query
How the community answered
(57 responses)- A88% (50)
- B7% (4)
- D4% (2)
- E2% (1)
Why each option
Natural Language Query in ServiceNow enables users to filter list data using conversational phrases instead of the structured condition builder.
Natural Language Query (NLQ) is a feature that allows users to type plain language questions or phrases to search and filter records, which ServiceNow then translates into structured queries.
'Alexa Query' refers to Amazon's voice assistant, which is external to ServiceNow's filtering capabilities.
'Machine Learning Query' is a broad term and not the specific user-facing feature for natural language filtering in ServiceNow.
'Predictive Intelligence Query' relates to AI-driven predictions and recommendations, not directly to filtering list data using natural language.
'Auto-suggest Query' refers to providing suggestions as a user types, not interpreting complete natural language phrases for filtering.
Concept tested: Natural Language Query for list filtering
Source: https://docs.servicenow.com/bundle/utah-platform-user-interface/page/use/navigation/concept/natural-language-query.html
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