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CSA · Question #101

What would you do, on a list, if you wanted to show the records in groups, based on the column category? (Choose two.)

The correct answer is A. On list Context Menu, select Group By > Category E. On the Category column title, click Context menu > Group By Category. To group records on a list by a specific column like 'Category', users can utilize either the list's global context menu or the context menu directly on the column title.

Submitted by ahmad_uae· Apr 18, 2026User Interface and Navigation

Question

What would you do, on a list, if you wanted to show the records in groups, based on the column category? (Choose two.)

Options

  • AOn list Context Menu, select Group By > Category
  • BOn the Filter Menu, select Group By > Category
  • CClick Group On icon, select Category
  • DOn Navigator Filter, type tablename.group.category and press enter
  • EOn the Category column title, click Context menu > Group By Category

How the community answered

(24 responses)
  • A
    92% (22)
  • B
    4% (1)
  • D
    4% (1)

Why each option

To group records on a list by a specific column like 'Category', users can utilize either the list's global context menu or the context menu directly on the column title.

AOn list Context Menu, select Group By > CategoryCorrect

The list context menu, accessible by right-clicking the list header, provides an option to 'Group By' any available column, including 'Category'.

BOn the Filter Menu, select Group By > Category

The Filter Menu primarily deals with applying filters to narrow down records, not grouping them directly from a general menu option.

CClick Group On icon, select Category

There isn't a standard 'Group On icon' in ServiceNow list views; grouping is typically performed via context menus.

DOn Navigator Filter, type tablename.group.category and press enter

Typing commands into the Navigator Filter is for navigating or searching modules, not for dynamically grouping records within an active list view.

EOn the Category column title, click Context menu > Group By CategoryCorrect

Right-clicking directly on the 'Category' column header provides a context menu option specifically to 'Group By Category', which is a direct and intuitive way to achieve the grouping.

Concept tested: ServiceNow list grouping

Source: https://docs.servicenow.com/bundle/utah-platform-user-interface/page/use/lists/task/t_GroupRecords.html

Topics

#List management#UI interaction#Grouping records#User Interface

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