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CRT-261 · Question #90

CRT-261 Question #90: Real Exam Question with Answer & Explanation

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Question

Universal Containers is using WhatsApp to provide support to customers in Service Console. Agents would like to preview PDFs sent by customers from the chat window. What should a consultant recommend?

Options

  • AAsk the customer to send the PDF via email.
  • BUse File Preview in the chat.
  • CDownload the PDFs from the chat.

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