Universal Containers (UC) is planning to use Service Cloud Messaging to send SMS messages to customers. Messages are always between 175 and 255 characters. What should the consultant recommend that…

The correct answer is A. SMS Long Code. For sending SMS messages between 175 and 255 characters, using SMS Long Code is recommended. Long Codes are standard telephone numbers used for longer text message communications, suitable for more detailed SMS interactions with customers while providing a more personalized…

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Question

Universal Containers (UC) is planning to use Service Cloud Messaging to send SMS messages to customers. Messages are always between 175 and 255 characters. What should the consultant recommend that UC use for messaging?

Options

ASMS Long Code
BSMS Enhanced
CSMS Short Code

How the community answered

(43 responses)

A
77% (33)
B
7% (3)
C
16% (7)

Explanation

For sending SMS messages between 175 and 255 characters, using SMS Long Code is recommended. Long Codes are standard telephone numbers used for longer text message communications, suitable for more detailed SMS interactions with customers while providing a more personalized experience.

Topics

#SMS messaging#Long Code#message character limits#Service Cloud Messaging

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