Salesforce
CRT-261 · Question #32
CRT-261 Question #32: Real Exam Question with Answer & Explanation
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Question
Cloud Kicks (CK) uses Lightning Dialer and one-click calling to initiate phone calls to customers. CK has recently received complaints from customers who have set their communication preferences to email only or text only. What is the most efficient solution the consultant should use to meet the requirements?
Options
- ARemove the phone number from the page layout.
- BUse Dynamic Forms to hide the phone number.
- CSet the Contact Do Not Call field value to True.
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