Salesforce
CRT-261 · Question #15
CRT-261 Question #15: Real Exam Question with Answer & Explanation
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Question
Which approach should a consultant use to ensure that Lightning Knowledge searches only display articles for a service agent's product specialization?
Options
- ACreate a data category for each product. Assign data categories to service agents.
- BCreate an article action for each record type. Assign record types to service agents.
- CCreate a permission set for each record type. Assign permissions to service agents.
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