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CRT-101 · Question #46
CRT-101 Question #46: Real Exam Question with Answer & Explanation
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Sales and Service Cloud Applications
Question
Cloud Kicks has a Customer success agent going on leave and needs to change ownership on multiple cases. Which two users are able to fulfill this request? Choose 2 answers
Options
- AA user with Read Permission on account.
- BA user with manager role above the agent.
- CA user with the System Administrator profile.
- DA user with the Manage Cases Permission
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Topics
#Case Ownership#Salesforce Permissions#Profiles#Data Security