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Salesforce

CRT-101 · Question #105

Cloud Kicks executives have noticed the opportunity Expected revenue Field displays incorrect values. How Should the administrator correct this?

The correct answer is D. Change the probability associated with the stage. Expected Revenue in Salesforce is a calculated field: Amount × Probability%. Each Opportunity Stage has a default Probability value, and when that percentage is misconfigured, the Expected Revenue displays incorrect values - making D the fix. Option A is wrong because Expected…

Sales and Service Cloud Applications

Question

Cloud Kicks executives have noticed the opportunity Expected revenue Field displays incorrect values. How Should the administrator correct this?

Options

  • AUpdate the expected revenue associated with the stage.
  • BAdjust the forecast category associated with the stage.
  • CModify the closed won value associated with the stage.
  • DChange the probability associated with the stage.

How the community answered

(35 responses)
  • A
    11% (4)
  • B
    3% (1)
  • C
    9% (3)
  • D
    77% (27)

Explanation

Expected Revenue in Salesforce is a calculated field: Amount × Probability%. Each Opportunity Stage has a default Probability value, and when that percentage is misconfigured, the Expected Revenue displays incorrect values - making D the fix. Option A is wrong because Expected Revenue isn't a field you set directly on a Stage; it's derived. Option B is wrong because the Forecast Category affects pipeline/forecast rollups, not the Expected Revenue formula. Option C is wrong because there is no standalone "closed won value" on a Stage that feeds into Expected Revenue.

Memory tip: Think of the formula - Expected = Amount × Probability. If E is broken, fix P. "EAP" - if the Expected revenue is off, Adjust the Probability.

Topics

#Expected Revenue Calculation#Opportunity Probability#Sales Cloud Opportunities#Stage Setup

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