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CIS-ITSM · Question #17

Which property on an order guide will pass variables from one item to another item with equivalent variables?

The correct answer is A. Cascade Variables. The 'Cascade Variables' property on an Order Guide automatically propagates variable values entered at the guide level down to individual catalog items that contain matching variable names.

Service Catalog and Request Management

Question

Which property on an order guide will pass variables from one item to another item with equivalent variables?

Options

  • ACascade Variables
  • BShare Variables
  • CWaterfall Variables
  • DMirror Variables

How the community answered

(38 responses)
  • A
    87% (33)
  • B
    3% (1)
  • C
    8% (3)
  • D
    3% (1)

Why each option

The 'Cascade Variables' property on an Order Guide automatically propagates variable values entered at the guide level down to individual catalog items that contain matching variable names.

ACascade VariablesCorrect

When Cascade Variables is enabled on an Order Guide, any value a user enters for a variable on the order guide form is automatically copied to identically named variables on the catalog items within that guide, preventing the user from having to re-enter the same information for each item.

BShare Variables

Share Variables is not a recognized Order Guide property in ServiceNow; this term is not used for this variable propagation functionality.

CWaterfall Variables

Waterfall Variables is not a valid ServiceNow Order Guide configuration property name.

DMirror Variables

Mirror Variables is not a recognized configuration option on ServiceNow Order Guides.

Concept tested: Order Guide Cascade Variables property for variable propagation

Source: https://docs.servicenow.com/bundle/washingtondc-it-service-management/page/product/service-catalog-management/concept/c_OrderGuides.html

Topics

#Service Catalog#Order Guides#Variables#Cascade Variables

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