CIS-ITSM · Question #17
Which property on an order guide will pass variables from one item to another item with equivalent variables?
The correct answer is A. Cascade Variables. The 'Cascade Variables' property on an Order Guide automatically propagates variable values entered at the guide level down to individual catalog items that contain matching variable names.
Question
Which property on an order guide will pass variables from one item to another item with equivalent variables?
Options
- ACascade Variables
- BShare Variables
- CWaterfall Variables
- DMirror Variables
How the community answered
(38 responses)- A87% (33)
- B3% (1)
- C8% (3)
- D3% (1)
Why each option
The 'Cascade Variables' property on an Order Guide automatically propagates variable values entered at the guide level down to individual catalog items that contain matching variable names.
When Cascade Variables is enabled on an Order Guide, any value a user enters for a variable on the order guide form is automatically copied to identically named variables on the catalog items within that guide, preventing the user from having to re-enter the same information for each item.
Share Variables is not a recognized Order Guide property in ServiceNow; this term is not used for this variable propagation functionality.
Waterfall Variables is not a valid ServiceNow Order Guide configuration property name.
Mirror Variables is not a recognized configuration option on ServiceNow Order Guides.
Concept tested: Order Guide Cascade Variables property for variable propagation
Source: https://docs.servicenow.com/bundle/washingtondc-it-service-management/page/product/service-catalog-management/concept/c_OrderGuides.html
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