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CIS-ITSM · Question #156
CIS-ITSM Question #156: Real Exam Question with Answer & Explanation
The correct answer is C: Edit system property com.snc incident autoclose basedon resolved_at. See the full explanation below for the reasoning.
Incident Management
Question
Your customer wants to use Incident Tasks on Incident Records But for efficiency reasons they want to automatically close all Incident Tasks when the parent Incident is closed or canceled. How could you meet this requirement? Choose 2 answers
Options
- AOn Incident Properties, for Close Open Incident Tasks when Incident is closed or canceled, select
- BEnable system property com snc incident.mcidentjask closure
- CEdit system property com.snc incident autoclose basedon resolved_at
- DOn Incident Properties, for Autoclose Incident Tasks, select Yes
Topics
#Incident Tasks#Automatic Closure#System Properties#Incident Configuration
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