ServiceNow
CIS-ITSM · Question #156
Your customer wants to use Incident Tasks on Incident Records But for efficiency reasons they want to automatically close all Incident Tasks when the parent Incident is closed or canceled. How could y
Sign in or unlock CIS-ITSM to reveal the answer and full explanation for question #156. The question stem and answer options stay visible for context.
Incident Management
Question
Your customer wants to use Incident Tasks on Incident Records But for efficiency reasons they want to automatically close all Incident Tasks when the parent Incident is closed or canceled. How could you meet this requirement? Choose 2 answers
Options
- AOn Incident Properties, for Close Open Incident Tasks when Incident is closed or canceled, select
- BEnable system property com snc incident.mcidentjask closure
- CEdit system property com.snc incident autoclose basedon resolved_at
- DOn Incident Properties, for Autoclose Incident Tasks, select Yes
Unlock CIS-ITSM to see the answer
You've previewed enough free CIS-ITSM questions. Unlock CIS-ITSM for full answers, explanations, the timed quiz mode, progress tracking, and the master PDF. Question stem and options stay visible so you can still see what's on the exam.
Topics
#Incident Tasks#Automatic Closure#System Properties#Incident Configuration