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CIS-ITSM · Question #141
CIS-ITSM Question #141: Real Exam Question with Answer & Explanation
The correct answer is C: Service Catalog and Request Mgmt - Process Guide. See the full explanation below for the reasoning.
Service Catalog and Request Management
Question
Your implementation team has a new Business Analyst. They will be attending their first Service Catalog workshop and will be responsible for capturing notes and decisions from the workshop. What Now Create assets do you recommend they review, to prepare? (Choose two.)
Options
- AITSM - Business Outcomes and Corresponding KPIs
- BIT Service Management - Typical Challenges and Remediation
- CService Catalog and Request Mgmt - Process Guide
- DService Catalog and Request Mgmt - Workshop Preparation Guide
Topics
#Service Catalog#Request Management#Now Create#Workshop Preparation
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