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CIS-ITSM · Question #14
CIS-ITSM Question #14: Real Exam Question with Answer & Explanation
The correct answer is C: Comment on Article. See the full explanation below for the reasoning.
Knowledge Management
Question
What are the different ways a user can provide feedback on a knowledge article? Choose 4 answers
Options
- AHelpful?
- B10 Star scale
- CComment on Article
- DPin Article
- E5 Star scale
- FFlag Article
Topics
#Knowledge Article Feedback#Article Rating#User Interaction#ServiceNow Knowledge
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