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CIS-ITSM · Question #139

CIS-ITSM Question #139: Real Exam Question with Answer & Explanation

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Incident Management

Question

On an incident record, where are the fields that appear on the caller lookup select box defined?

Options

  • AThe Caller lookup field on the [user] table
  • BThe ref_ac_column attribute from the dictionary entry
  • CThe ref_contributions attribute on the caller lookup form
  • DThe form design of the caller lookup form

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Topics

#Form Configuration#Dictionary Entries#Reference Fields#UI Customization
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