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CIS-ITSM · Question #124

Which of the following can leverage user criteria for controling access? Choose 2 answers

The correct answer is D. catalog items E. catalog categories. In ServiceNow Service Catalog, user criteria are rules (based on roles, groups, companies, etc.) used to control visibility and access. User criteria can be applied directly to catalog items (to restrict who can see or order them) and to catalog categories (to restrict who can br

Service Catalog and Request Management

Question

Which of the following can leverage user criteria for controling access? Choose 2 answers

Options

  • Acatalog variables
  • Bcatalog taxonomy
  • Ccalalog topics
  • Dcatalog items
  • Ecatalog categories

How the community answered

(44 responses)
  • A
    2% (1)
  • B
    5% (2)
  • C
    2% (1)
  • D
    91% (40)

Explanation

In ServiceNow Service Catalog, user criteria are rules (based on roles, groups, companies, etc.) used to control visibility and access. User criteria can be applied directly to catalog items (to restrict who can see or order them) and to catalog categories (to restrict who can browse those sections of the catalog). They cannot be applied to catalog variables, taxonomy nodes, or catalog topics, which have different access control mechanisms.

Topics

#Service Catalog#User Criteria#Access Control#Catalog Items

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