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CIS-ITSM · Question #121
CIS-ITSM Question #121: Real Exam Question with Answer & Explanation
The correct answer is A: The ref_ac_column attribute from the dictionary entry. See the full explanation below for the reasoning.
Incident Management
Question
On an incident record, where are the fields that appear on the caller lookup select box defined?
Options
- AThe ref_ac_column attribute from the dictionary entry
- BThe Caller lookup field on the [user] table
- CThe ref_contributions attribute on the caller lookup form
- DThe form design of the caller lookup form
Topics
#Reference Fields#Dictionary Attributes#UI Configuration#Incident Form
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