Which of the following roles has the ability to create and manage user criteria for service catalogs?

Question

Options

• Acatalog_criteria_admin
• BCatalog_admin
• Citil_admin
• DcaIalog_criteria_manager
• Ecatalog_manager

• A
  2% (1)
• B
  91% (42)
• C
  2% (1)
• D
  4% (2)

Explanation

The 'catalog_admin' role in ServiceNow has full administrative control over the Service Catalog, which includes creating and managing user criteria. User criteria are rules that determine who can view or order catalog items and categories. While 'catalog_manager' can manage items and categories, only 'catalog_admin' has the elevated privileges to administer user criteria. Note: choices A (catalog_criteria_admin) and D (catalog_criteria_manager) are not standard ServiceNow roles.

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