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CAPM · Question #396

Which of the following is example of communication tools and techniques?

The correct answer is B. Stakeholder mapping. Stakeholder mapping is a tool and technique used in communications management (specifically in Plan Communications Management) to analyze and categorize stakeholders based on their influence, interest, power, or other attributes. This helps the project manager determine how and w

Predictive, Plan-Based Methodologies

Question

Which of the following is example of communication tools and techniques?

Options

  • AConflict management
  • BStakeholder mapping
  • CAdvertising plan
  • DDeveloping team

How the community answered

(38 responses)
  • B
    95% (36)
  • C
    3% (1)
  • D
    3% (1)

Explanation

Stakeholder mapping is a tool and technique used in communications management (specifically in Plan Communications Management) to analyze and categorize stakeholders based on their influence, interest, power, or other attributes. This helps the project manager determine how and what to communicate to each stakeholder group. Conflict management (A) falls under team management, an advertising plan (C) is a marketing artifact, and developing the team (D) is a resource management activity - none of which are communication tools and techniques in the PMBOK sense.

Topics

#Communication Management#Stakeholder Management#Tools and Techniques#PMBOK Processes

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