CAPM · Question #171
What are the key tools for managing project knowledge?
The correct answer is B. Networking and storytelling. This question tests knowledge of the tools and techniques used in the Manage Project Knowledge process, which relies on interpersonal and team skills to transfer tacit knowledge.
Question
Options
- AExpert judgment and data gathering
- BNetworking and storytelling
- CData analysis and decision making
- DPrototypes and product analysis
How the community answered
(46 responses)- A7% (3)
- B89% (41)
- C2% (1)
- D2% (1)
Why each option
This question tests knowledge of the tools and techniques used in the Manage Project Knowledge process, which relies on interpersonal and team skills to transfer tacit knowledge.
Expert judgment and data gathering are tools associated with other processes such as risk identification and planning, not specifically the Manage Project Knowledge process.
Networking and storytelling are the primary tools for managing project knowledge in the PMBOK Guide's Manage Project Knowledge process. Networking facilitates informal connections between stakeholders, while storytelling helps convey tacit knowledge that cannot easily be captured in documents. These tools are specifically identified as interpersonal and team skills used in this process.
Data analysis and decision making are tools used in processes like Perform Quantitative Risk Analysis and Select Sellers, not the primary tools for managing project knowledge.
Prototypes are associated with collecting requirements and product development, and product analysis is a tool of the Define Scope process, not Manage Project Knowledge.
Concept tested: Tools for Manage Project Knowledge process
Source: https://www.pmi.org/pmbok-guide-standards/foundational/pmbok
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