CAPM · Question #157
How can a project manager determine if the project activities comply with organizational and project policies, processes, and procedures?
The correct answer is D. Conduct a quality audit. A quality audit is a structured, independent review designed to determine whether project activities comply with organizational and project policies, processes, and procedures. It is a key tool and technique of the Manage Quality process. Audits identify good practices, gaps, and
Question
Options
- ALook at the quality metrics
- BValidate the scope
- CReview the quality checklist
- DConduct a quality audit
How the community answered
(27 responses)- B4% (1)
- C4% (1)
- D93% (25)
Explanation
A quality audit is a structured, independent review designed to determine whether project activities comply with organizational and project policies, processes, and procedures. It is a key tool and technique of the Manage Quality process. Audits identify good practices, gaps, and noncompliance, and recommend corrective actions. Quality metrics (A) measure product or process attributes but do not assess compliance. Validating scope (B) confirms that deliverables meet acceptance criteria, which is different from policy compliance. A quality checklist (C) helps ensure steps are followed but is a narrower tool used during execution - a quality audit is the formal mechanism for compliance determination.
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