C_BOSUP_90 Exam Questions
75 real C_BOSUP_90 exam questions with expert-verified answers and explanations. Page 2 of 2.
- Question #58
What is the recommended way to progress a message that is difficult to clarify?
- Question #59
What does priority in incident management mean?
- Question #60
What characterizes On the Job Enablement sessions?
- Question #62
What can the processor use in the Service Desk for message processing? (Choose two)
- Question #64
As an SAP partner you have implemented SAP Solution Manager. Which of the following statements reflects the requirements with regards to SAP Solution Manager installation on the cu...
- Question #65
What type of reports can be produced with SAP EarlyWatch Alert?
- Question #66
If you want to add an SAP or non-SAP system to your landscape, which transaction do you need to run?
- Question #67
What is the Software Developer Network (SDN)?
- Question #68
What is SAP EarlyWatch Check?
- Question #69
What do you configure to enable Root Cause Analysis for a customer?
- Question #70
What are key components of SAP Enterprise Support offering? (Choose two)
- Question #71
What are key success factors in message solving? (Choose two)
- Question #72
A customer may not understand a proposed solution and send the case back to you. How can you avoid this situation?
- Question #73
When a message is directed to SAP via SAP Solution Manager, which status does the message have in the Service Desk?
- Question #74
What is a level1 support task upon receiving a message?
- Question #75
What is contained in an SAP EarlyWatch Alert report? (Choose two)
- Question #76
A client has asked for additional functionality to be included in the product, but you know that this cannot be implemented. What step would you take?
- Question #77
What are the characteristics of an appropriately raised customer message? (Choose two)
- Question #79
What is a work center in the SAP Solution Manager? (Choose two)
- Question #80
Which application within Root Cause Analysis should be used to add a Technical System?
- Question #81
You receive a customer message where several issues are reported. What will be your next step?
- Question #82
What is the characteristic of a system when defined as a subset of the installation in SAP systems? (Choose two)
- Question #83
In which of the following situations would it be advisable to email the client rather than use the phone?
- Question #84
What is Product Support Hierarchy in SAP environment? (Choose two)
- Question #85
Which of the following sentences describes the process flow as depicted in the attached picture?