SAP
C_BOSUP_90 · Question #83
In which of the following situations would it be advisable to email the client rather than use the phone?
The correct answer is C. If you need to communicate a precise list of sequential actions to be followed by the client. See the full explanation below for the reasoning.
Question
In which of the following situations would it be advisable to email the client rather than use the phone?
Options
- AIf the client has multiple open issues.
- BIf the case has not been updated for several days and you have no concrete next steps.
- CIf you need to communicate a precise list of sequential actions to be followed by the client.
- DIf you do not fully understand the client issue.
How the community answered
(31 responses)- A3% (1)
- B6% (2)
- C74% (23)
- D16% (5)
Community Discussion
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