You receive a customer message where several issues are reported. What will be your next step?

Question

Options

• AAsk the customer to create one message per issue.
• BAsk your colleagues for processing this message.
• CSolve all issues in the message, because it is beneficial for customers to report several issues in one
• DStart message processing without contacting the customer.

• A
  75% (21)
• B
  7% (2)
• C
  14% (4)
• D
  4% (1)

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