SAP
C_BOSUP_90 · Question #76
A client has asked for additional functionality to be included in the product, but you know that this cannot be implemented. What step would you take?
The correct answer is D. Try to offer a workaround and set the customer expectation. See the full explanation below for the reasoning.
Question
A client has asked for additional functionality to be included in the product, but you know that this cannot be implemented. What step would you take?
Options
- ARequest a product enhancement, so that the message can be closed.
- BLog the issue as a bug, so that you can be sure that it will be reviewed.
- CTell the client that you have no input into product direction and cannot help him as it is out of your control.
- DTry to offer a workaround and set the customer expectation.
How the community answered
(34 responses)- A6% (2)
- B3% (1)
- C9% (3)
- D82% (28)
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