SAP
C_BOSUP_90 · Question #71
What are key success factors in message solving? (Choose two)
The correct answer is A. Focus on solving the customer's issue. C. Put yourself in the customer's shoes. See the full explanation below for the reasoning.
Question
What are key success factors in message solving? (Choose two)
Options
- AFocus on solving the customer's issue.
- BAt first, try to guess.
- CPut yourself in the customer's shoes.
- DWork without additional help.
How the community answered
(30 responses)- A70% (21)
- B10% (3)
- D20% (6)
Community Discussion
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