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C_BOSUP_90 · Question #72
C_BOSUP_90 Question #72: Real Exam Question with Answer & Explanation
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Question
A customer may not understand a proposed solution and send the case back to you. How can you avoid this situation?
Options
- AUpdate the customer with the same solution you sent originally until the customer understands that
- BSend the customer multiple possible solutions even if you have not tested them.
- CUpdate the customer with detailed step by step solutions using clear but short sentences.
- DSend customers short answers to avoid confusion.
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