BPM-001 Exam Questions
55 real BPM-001 exam questions with expert-verified answers and explanations. Page 1 of 2.
- Question #1Process Design and Analysis
Pam is gathering information to design a process. She will consider which of the following concepts?
process designinformation gatheringrole of contentBPM concepts - Question #2BPM Fundamentals
Which of the following tasks should you not perform with your processes?
process managementBPM fundamentalsprocess lifecycle - Question #3Organizational Management
As long as you have a vision of where your company should be, you will be successful. Sharing this vision is not important.
organizational visionleadershipchange managementcommunication - Question #4BPM Framework and Architecture
The layers of BPM move from __________
BPM layersBPM frameworktop-down approachBPM architecture - Question #5Process Analysis
Collect Data stage is all about getting the information you need to make the argument for a new process. This information can be acquired through a variety of methods, such as: (Ch...
data collectionfocus groupsinterviewsprocess analysis - Question #6Process Improvement Methodologies
The Six Sigma approach focuses on? (Choose two.)
Six Sigmavariation reductionmeasurable resultsprocess improvement - Question #7BPM Technology and Automation
Workflow engines can complete processes without any human interaction.
workflow enginesprocess automationBPM technologyhuman interaction - Question #8Performance Management
The balanced scorecard enables everyone within the organization to be on the same page.
balanced scorecardorganizational alignmentperformance managementstrategy - Question #9BPM Fundamentals
______________helps organizations leverage processes to achieve their goals and be successful.
BPM definitionorganizational goalsprocess leverageBPM fundamentals - Question #10BPM Fundamentals
Why is it important to manage an organization's processes?
process management benefitsproductivitycost reductionefficiency - Question #11Process Improvement Methodologies
The "D" in the DMAIC model stands for "Decide."
DMAICSix Sigmaprocess improvement acronymDefine phase - Question #12BPM Technology and Automation
Most processes are a blend of human interaction and IT solutions.
process automationhuman-IT integrationworkflowBPM technology - Question #13Business Analysis
There are five essential steps to conducting a business analysis.
business analysisprocess analysis stepsBPM methodology - Question #14Business Process Improvement
_______________is the first step of Business Process Improvement model.
BPI modelcustomer focusprocess improvement stepscontinuous improvement - Question #15Business Process Improvement
Business process improvement (BPI) focuses on continuous process improvement.
BPIcontinuous improvementprocess improvementBPM methodology - Question #16BPM Governance
______________ benefit an organization because they help to build a clear picture of what is expected.
business rulesprocess governanceorganizational clarityexpectations management - Question #17Process Improvement Methodologies
___________ and ___________are the two pillars of the Toyota Production System.
Toyota Production SystemJust-In-TimeJidokaLean manufacturing - Question #18Performance Management
A _________________ is a performance measurement technique that focuses on joining an organization's strategies to specific measures.
balanced scorecardperformance measurementstrategic alignmentKPIs - Question #19BPM Framework and Architecture
The final stage in the BPM model is the ____________level.
BPM model stagesimplementationBPM lifecycleBPM framework - Question #20Business Process Improvement
You can improve a process by eliminating wasteful activities.
waste eliminationprocess improvementLean principlesefficiency - Question #21Business Process Monitoring
Business activity monitoring software is usually designed to provide updates to upper management and operations managers.
business activity monitoringBAM toolsmanagement reportingprocess performance - Question #22BPM Fundamentals
Technology cannot be used to make processes more efficient, productive, and profitable.
technology in BPMprocess efficiencyprocess improvementBPM fundamentals - Question #23BPM Fundamentals
In Defining Content the challenge is the _________of information or content an organization produces.
content managementinformation volumedefining contentBPM - Question #24Business Process Monitoring
Business activity monitoring is a method to measure the health and performance of your process.
business activity monitoringprocess healthprocess performanceBAM - Question #25Business Process Management Fundamentals
Why do organizations change their processes?
process change driversorganizational changeprocess improvementBPM - Question #26Business Rules Management
______________ are designed to control, define, standardize, and structure how procedures are carried out within an organization.
business rulesstandardizationproceduresprocess control - Question #27Process Improvement Methodologies
Which philosophy was primarily developed by Toyota manufacturing experts?
Lean methodologyToyota Production Systemprocess improvementmanufacturing - Question #28Business Process Improvement
Process improvement offers you an alternative approach for uncovering data about your process.
process improvementdata gatheringprocess analysisBPI - Question #29Process Design and Improvement
Paul is currently testing the design of his process. He is piloting the process and implementing feedback to optimize his process before he implements it across the organization. P...
iterative designprocess pilotingprocess testingfeedback loop - Question #30Integration Development
Due to performance considerations, an integration developer needs to ensure the number of transactions in a long-running process are kept to a minimum. Which option does the integr...
transaction behaviorlong-running processperformance optimizationintegration development - Question #31Integration Development
An integration developer is designing a mediation module that is required to pass MQRFH2 information to a downstream service using an MQ Binding. What part of the Service Message O...
Service Message ObjectMQRFH2MQ Bindingmediation module - Question #32Integration Development
Service A is available to implement a well encapsulated function that is required in the development of a business process. Service A is available only over an SSL transport and th...
transport protocolmediation componentSSL transportJMS - Question #33BPM Fundamentals
Business process management (BPM) is a variety of tools and techniques used to support and manage the design, implementation, and improvement of operational procedures within an or...
BPM definitionBPM toolsprocess designprocess improvement - Question #34Business Process Improvement
Which two of the following are the Six Steps of Business Process Improvement? (Choose two)
Six Steps BPIbusiness process improvementcustomer focusprocess assessment - Question #35BPM Technology
Technology that enables workflow in processes arecalled:
workflow enginesworkflow technologyBPM toolsprocess automation - Question #36Business Process Re-Engineering
In which stage of Business Process Re-Engineering Model stakeholders come together to identify the root of the problem
Business Process Re-EngineeringBPR model stagesorganizational gaproot cause analysis - Question #37Integration Development
The requirements of a process being implemented are such that it is required to run multiple paths in parallel. What type of artifact should the integration developer use to implem...
parallel processinglong-running processprocess designmicroflow vs macroflow - Question #38Integration Development and Testing
An integration developer needs to run a test in the Integration Test Client. While the test is running, the integration developer must wait until the process invokes an operation....
integration testingtest clientprocess invocationevent handling - Question #39Process Documentation and Mapping
A swimlane process map:
swimlane diagramprocess mappingprocess documentationroles and responsibilities - Question #40Business Process Monitoring
Once you have your process established, there is no need to monitor how the process is performing.
process monitoringcontinuous improvementBPM lifecycleprocess management - Question #41Content Management in BPM
Enterprise Content Management (ECM) offers a systematic approach to help organizations manage this large volume of content.
Enterprise Content ManagementECMcontent managementinformation management - Question #42Process Automation and Optimization
___________can help increase profitability by shortening your process cycle time.
automationprocess cycle timeprofitabilityoperational efficiency - Question #43Process Analysis and Mining
Process mining is a tool that analyzes processes through event logs.
process miningevent logsprocess analysisprocess discovery - Question #44Business Analysis and Process Improvement
The purpose of ________________is to help you ensure your processes are operating at their most efficient level.
business analysis toolprocess efficiencyprocess optimizationperformance management - Question #45Process Quality and Improvement Methodologies
Six Sigma strives to have a process operate at 99% efficiency.
Six Sigmaprocess efficiencyquality managementdefect rate - Question #46Lean and Process Improvement Methodologies
Jidoka means error-free production.
JidokaLeanerror-free productionquality assurance - Question #47Process Analysis and Risk Assessment
Aside from preventative problem solving, what-if analysis focuses on looking at variables within your process. Ask questionslike:
what-if analysispreventative problem solvingprocess variablesscenario analysis - Question #48BPM Fundamentals and Concepts
__________is a term used to describe how various components of an organization interact and collaborate to complete the overall strategic goals of the company.
process definitionorganizational componentsstrategic goalsBPM concepts - Question #49Process Automation and Optimization
Automation can increase quality by minimizing the instances of human error.
automationhuman error reductionquality improvementprocess automation - Question #50Workflow Management and Technology
Workflow engines require a significant amount of ________ and________ to get underway?
workflow enginesimplementation requirementstime and resourcesworkflow management