BPM-001 · Question #20
You can improve a process by eliminating wasteful activities.
The correct answer is A. True. Eliminating wasteful activities - often called "waste reduction" or "muda elimination" in Lean methodology - is a foundational principle of process improvement. When you remove steps that consume resources without adding value (e.g., redundant approvals, unnecessary rework…
Question
You can improve a process by eliminating wasteful activities.
Options
- ATrue
- BFalse
How the community answered
(19 responses)- A84% (16)
- B16% (3)
Explanation
Eliminating wasteful activities - often called "waste reduction" or "muda elimination" in Lean methodology - is a foundational principle of process improvement. When you remove steps that consume resources without adding value (e.g., redundant approvals, unnecessary rework, idle wait times), the process becomes faster, cheaper, and more reliable. This concept underpins frameworks like Lean, Six Sigma, and Kaizen, all of which treat waste elimination as a primary lever for efficiency gains.
Why B is wrong: "False" contradicts decades of established operations management theory and real-world practice; there is no credible framework that argues waste improves a process.
Memory tip: Think of the acronym DOWNTIME (Defects, Overproduction, Waiting, Non-utilized talent, Transportation, Inventory, Motion, Extra-processing) - the eight classic Lean wastes. If you can eliminate any of these, the process improves. Waste = drag on performance, so less waste = better process.
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