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BPM-001 · Question #18

A _________________ is a performance measurement technique that focuses on joining an organization's strategies to specific measures.

The correct answer is A. Balanced Scorecard. A Balanced Scorecard (A) directly links an organization's strategic objectives to specific, measurable performance indicators across four perspectives (financial, customer, internal processes, and learning/growth), making it the definition match for "joining strategies to…

Performance Management

Question

A _________________ is a performance measurement technique that focuses on joining an organization's strategies to specific measures.

Options

  • ABalanced Scorecard
  • BProcess Analysis Tool
  • CDashboard
  • DFunctional Measurement

How the community answered

(46 responses)
  • A
    91% (42)
  • B
    2% (1)
  • C
    4% (2)
  • D
    2% (1)

Explanation

A Balanced Scorecard (A) directly links an organization's strategic objectives to specific, measurable performance indicators across four perspectives (financial, customer, internal processes, and learning/growth), making it the definition match for "joining strategies to specific measures."

Why the distractors are wrong:

  • B. Process Analysis Tool - focuses on examining and improving individual workflows, not connecting enterprise strategy to metrics
  • C. Dashboard - is a visual display of data/KPIs, but it's a reporting interface, not a strategy-measurement alignment methodology
  • D. Functional Measurement - measures performance within a specific function or department, without the cross-organizational strategic linkage that defines a Balanced Scorecard

Memory tip: Think of the word "balanced" - it signals that this tool balances high-level strategy against concrete metrics across multiple dimensions, unlike the other options which are either too narrow (functional, process) or too presentational (dashboard).

Topics

#balanced scorecard#performance measurement#strategic alignment#KPIs

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