BPM-001 · Question #18
A _________________ is a performance measurement technique that focuses on joining an organization's strategies to specific measures.
The correct answer is A. Balanced Scorecard. A Balanced Scorecard (A) directly links an organization's strategic objectives to specific, measurable performance indicators across four perspectives (financial, customer, internal processes, and learning/growth), making it the definition match for "joining strategies to…
Question
A _________________ is a performance measurement technique that focuses on joining an organization's strategies to specific measures.
Options
- ABalanced Scorecard
- BProcess Analysis Tool
- CDashboard
- DFunctional Measurement
How the community answered
(46 responses)- A91% (42)
- B2% (1)
- C4% (2)
- D2% (1)
Explanation
A Balanced Scorecard (A) directly links an organization's strategic objectives to specific, measurable performance indicators across four perspectives (financial, customer, internal processes, and learning/growth), making it the definition match for "joining strategies to specific measures."
Why the distractors are wrong:
- B. Process Analysis Tool - focuses on examining and improving individual workflows, not connecting enterprise strategy to metrics
- C. Dashboard - is a visual display of data/KPIs, but it's a reporting interface, not a strategy-measurement alignment methodology
- D. Functional Measurement - measures performance within a specific function or department, without the cross-organizational strategic linkage that defines a Balanced Scorecard
Memory tip: Think of the word "balanced" - it signals that this tool balances high-level strategy against concrete metrics across multiple dimensions, unlike the other options which are either too narrow (functional, process) or too presentational (dashboard).
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