Salesforce
ADM-201 · Question #66
The Support Manager wants to send an automatic email to the Case Contact when a case is closed. Which automation tool can the administrator use?
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Submitted by mike_84· Apr 18, 2026Workflow/Process Automation
Question
The Support Manager wants to send an automatic email to the Case Contact when a case is closed. Which automation tool can the administrator use?
Options
- AValidation Rule
- BCase Auto-Response Rule
- CSharing Rule
- DWorkflow Rule
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Topics
#Workflow Rule#Email Alert#Case Automation#Process Automation