ADM-201 · Question #197
Universal Containers requires that when an opportunity is closed won, all other open opportunities on the same account must be marked as closed lost. Which automation solution should an…
The correct answer is A. Flow Builder. To automatically update multiple related records when a specific condition is met, Flow Builder is the appropriate automation tool.
Question
Universal Containers requires that when an opportunity is closed won, all other open opportunities on the same account must be marked as closed lost. Which automation solution should an administrator use to Implement this request?
Options
- AFlow Builder
- BQuick Action
- COutbound Message
- DWorkflow Rule
How the community answered
(22 responses)- A73% (16)
- B5% (1)
- C14% (3)
- D9% (2)
Why each option
To automatically update multiple related records when a specific condition is met, Flow Builder is the appropriate automation tool.
Flow Builder is the most powerful automation tool that can perform complex logic, including querying related records (other opportunities on the same account) and performing mass updates (marking them closed lost) based on a triggering event (opportunity closed won). This scenario requires iterating through related records and updating them, which is a key capability of Flow Builder.
Quick Actions are used for creating or updating records quickly from the UI or for launching flows, but they do not automate background processes based on record changes.
Outbound Messages are used to send data to external systems, not to update records within Salesforce itself.
Workflow Rules are largely deprecated and cannot perform complex record lookups or updates on multiple related records; they are limited to actions on the triggering record or its parent/child relationships in a very restricted manner.
Concept tested: Cross-record update automation with Flow Builder
Source: https://help.salesforce.com/s/articleView?id=sf.flow_builder.htm&type=5
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