Ursa Major Solar wants to use the Salesforce approval process. What are two characteristics that make a sales process a good fit for the Salesforce approval process? Choose 2 answers

Salesforce approval processes do not support random assignment of approval managers from a public group; assignments are typically based on predefined users, roles, public groups, queues, or hierarchical relationships.

While a Sales VP can be an approver, and delegation is a user-level setting, the scenario of delegation itself is not a characteristic that makes a sales process a uniquely strong fit for the Salesforce approval process compared to multi-step or conditional routing.

Salesforce approval processes support complex approval flows, including steps where an initial denial can trigger a specific action, such as automatically routing to a higher-level approver (e.g., Sales VP) for final review. This multi-step conditional routing is a core capability.

Salesforce approval processes can route approvals to queues, allowing any member of that queue to approve the item, which is useful for load balancing or team-based approvals. Additionally, they support sequential approval steps, such as an initial approval by a queue member followed by an additional approval by a different individual or role.