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ADM-201 · Question #150

Users at Universal Containers need the ability to save email templates in the following folder: Unfiled Public Email Templates'' Currently, users are unable to do so. Which action should an…

The correct answer is C. Navigate to the email template and manually share each with the specific users. To allow users to save email templates to the "Unfiled Public Email Templates" folder, an administrator must manually share the email template folder with the specific users or their roles/public groups.

Submitted by satoshi_tk· Apr 18, 2026Configuration and Setup

Question

Users at Universal Containers need the ability to save email templates in the following folder:

Unfiled Public Email Templates'' Currently, users are unable to do so. Which action should an administrator take to allow users to save emails to this folder?

Options

  • ANavigate to the profile of each user and check the box for manage public template.
  • BNavigate to the email templates and manually share each with the profile of the specific users.
  • CNavigate to the email template and manually share each with the specific users.
  • DNavigate to the record and check the box for manage public templates.

How the community answered

(53 responses)
  • A
    6% (3)
  • B
    2% (1)
  • C
    83% (44)
  • D
    9% (5)

Why each option

To allow users to save email templates to the "Unfiled Public Email Templates" folder, an administrator must manually share the email template folder with the specific users or their roles/public groups.

ANavigate to the profile of each user and check the box for manage public template.

There isn't a specific 'manage public template' checkbox on a user profile that directly grants the ability to *save* to public folders; managing public templates usually refers to permissions to create, edit, or delete them, not folder access for saving.

BNavigate to the email templates and manually share each with the profile of the specific users.

While sharing can be done with profiles, the core mechanism for granting users the ability to save *to a folder* is to share the *folder* with specific users, roles, or public groups, not individual templates with profiles.

CNavigate to the email template and manually share each with the specific users.Correct

To enable users to save email templates into public folders, including 'Unfiled Public Email Templates', the administrator needs to explicitly grant appropriate sharing access to that folder. This is typically done by navigating to the folder and sharing it with specific users, roles, or public groups, rather than a profile permission.

DNavigate to the record and check the box for manage public templates.

The checkbox 'manage public templates' is not located on a 'record' in the context of email template management, and granting folder access is distinct from managing individual templates.

Concept tested: Email template folder sharing

Source: https://help.salesforce.com/s/articleView?id=sf.enhanced_email_templates_sharing.htm&type=5

Topics

#Email Templates#Sharing Settings#Public Folders#User Permissions

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