Which two actions should the Customer Success Manager take throughout the quarter to support customers? (Choose two.)

Checking the customer's online image is typically a marketing or public relations activity, not a core, recurring action for a CSM to support customers throughout a quarter.

Checking the customer's online image is typically a marketing or public relations activity, not a core, recurring action for a CSM to support customers throughout a quarter.

Regularly reviewing the success plan ensures that ongoing activities are aligned with the customer's stated goals and that the CSM is proactively driving value and progress according to the agreed-upon strategy.

Managing service issues and escalations is a critical responsibility of a CSM, as it directly impacts customer satisfaction, trust, and the perceived reliability of the solution and support.

While collaboration with sales and marketing is important, joining their strategy meetings is not a direct action for supporting customers; the CSM's focus is direct customer engagement and value realization.