Which adoption campaign activity does the Customer Success Manager perform to identify expansion opportunities?

Meeting with the sales team to confirm renewal dates is related to retention, not direct identification of expansion opportunities within the customer's usage.

Sending a survey about user awareness of solution benefits is an activity aimed at improving adoption or identifying barriers, not directly identifying an expansion opportunity in terms of additional licenses or services.

Identifying potential users who do not have licenses but could benefit from the solution directly reveals opportunities for license expansion, as these are users within the existing customer environment who are candidates for upsell.

Participating in sales planning calls is a collaborative activity, but it doesn't represent a specific adoption campaign activity performed by the CSM to directly identify expansion opportunities within the customer.