nerdexam
Cisco

820-605 · Question #167

A customer recently reached the Use Stage for Network Provisioning and Operations in the Data Center Network solution domain. Which action should be recommended?

The correct answer is B. Overview the security of the purchased solution and policy best practices. At the "Use Stage" for a solution like Network Provisioning and Operations, the customer is actively using the product, making it crucial to focus on optimizing and securing its ongoing operation. Recommending an overview of security and policy best practices is appropriate for…

Customer Lifecycle Management

Question

A customer recently reached the Use Stage for Network Provisioning and Operations in the Data Center Network solution domain. Which action should be recommended?

Options

  • AUnderstand the architecture of the purchased solution.
  • BOverview the security of the purchased solution and policy best practices.
  • CLearn the solution concepts.
  • DBecome familiar with the fundamentals of the purchased solution.

How the community answered

(20 responses)
  • A
    5% (1)
  • B
    75% (15)
  • C
    15% (3)
  • D
    5% (1)

Why each option

At the "Use Stage" for a solution like Network Provisioning and Operations, the customer is actively using the product, making it crucial to focus on optimizing and securing its ongoing operation. Recommending an overview of security and policy best practices is appropriate for this stage.

AUnderstand the architecture of the purchased solution.

Understanding the architecture is typically an action taken during earlier stages like 'Deploy' or 'Adopt', rather than when the solution is already in active use.

BOverview the security of the purchased solution and policy best practices.Correct

Once a customer is in the "Use Stage," they are actively operating the solution, making security and policy best practices essential to ensure the solution's safe, compliant, and efficient ongoing operation. This helps mitigate risks and optimize performance in a live environment.

CLearn the solution concepts.

Learning solution concepts is an activity for the 'Learn' or 'Adopt' stages, which precede active usage.

DBecome familiar with the fundamentals of the purchased solution.

Becoming familiar with fundamentals is a basic learning step, relevant before or during the initial adoption, not once the solution is already being actively used.

Concept tested: Customer journey stages - Use Stage actions

Topics

#use stage#customer lifecycle#security best practices

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