Which two actions are critical when communicating with customer executives? (Choose two.)

Selling new service offerings is a sales function, not a primary focus for critical executive communication which should be about existing value and strategic alignment.

Executives are primarily concerned with the business impact and return on investment, so focusing on the value propositions helps them understand how the solution contributes to their strategic goals.

Communicating the sales team's plan is not the role of executive communication, which should be customer-centric and focused on their business outcomes.

Executive priorities drive strategic decisions; therefore, aligning communications to address these priorities directly demonstrates an understanding of their business challenges and how the solution can help achieve their objectives.

Executives generally delegate technical details to their teams and prefer high-level discussions focused on business impact and strategic alignment.